![]() ![]() This is a known application in the previous universe. It makes the space accessible and readable. #EVERNOTE PREMIUM SUPPORT FREE#But free users do frequently find it irksome.Īpologies for the coffee and fast food references-I knew as I was writing that that I'd be sorry! My point was just that less than $6/month for a yearly subscription is really not that much, if Evernote fits someone's needs well.Evernote Premium Crack allows you to easily access details in any environment using the most useful device or system, as well as access this information anytime, anywhere. ![]() IMHO, free support for people who choose not to pay for the service would be a poor business decision. #EVERNOTE PREMIUM SUPPORT FOR FREE#Because they do not do what Google, for instance, does-i.e., they do not gather and sell your data, and they do not serve you third-party ads-they have to recover these costs at some point, which means they have to decide what they can offer for free and what they need to charge for. free users, there is a cost associated with support, as with everything that Evernote does. I agree, Evernote is not best suited to be a local file organizer. Glad that things have gotten clarified for your needs. There is NO email, chat, phone or snailmail customer support for free users.Ĭorrect, I don't need to use cloud and I don't need evernote.Īs I said, I have deactivated my account. A commmunity forum is not sufficient for such matters. I don't entrust a program with personal and business data when I have no access to program support. I would appreciate your reply so that I know where I stand and whether your program is suitable for me. What if, as a free user, I have a serious issue related to my free account (hacked, virus, lost data etc) and NEED to contact you? My question here is - if your Support is NOT accessible to free users at all, and not contactable, not even via email (?)) - why don't you say this clearly where you state your 24/7 email support? I was signed in as a FREE user - why did your site give me the wrong hence confusing instruction to send a ticket after taking me through several questions etc knowing that I was not eligible? And finally, how can people who are not your users contact Evernote with whatever questions they have? Are you not accessible to anyone but your Business and Premium users? I have asked the question I wanted to ask in another topic. That's how I ended up on this community forum. Great, except that there was no link or any option to submit a ticket.Īt the bottom of that page however, I saw three contact buttons out of which only one was active: Community (active), Chat (inactive - for Premium users only), Email (inactive - for Premium users only). but that's ok.Īfter I have made my selections, the instruction was: " Please send us a ticket providing as much information about this issue as possible". I then made the selection on three different menus seeking information about the nature of my issue. I was already logged in - and yet when I clicked on Contact Support in my profile and was taken to the Help & Support page - I was asked to log in again. Somwehere on your website (don't remember exactly where) I read something along the lines " you can contact us via email 24/7". When I decided to contact Support with a question, I found the information and pathway to do so unclear and confusing. I am a new Evernote user on a basic (free) program, just downloaded it today. ![]()
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